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Proof of Delivery (Sentrio ePOD)

Any organisation that issues paper delivery dockets to drivers for signing can replace those paper dockets with a handheld solution that records delivery/collection details and captures customer signatures electronically on screen.

The signed dockets (Electronic Proof of Delivery) are uploaded wirelessly and can be queried online at any time.

Typical Deployments

This application can be used in any industry where delivery (or collection) instructions are given to a driver and a customer signature normally has to be captured to provide proof of delivery. Examples of industries in which this application can be deployed include:

• Transport, haulage, groupage & logistics
• Courier
• Food & beverage distribution
• Hardware & construction materials delivery
• Laundry and garment rental

Goods Received Notes (Sentrio eGRN)

This application was designed for use by the construction industry to record the receipt of materials to sites. Construction sites often have little or no infrastructure - they can literally be a green field without even a temporary building.

Handheld devices can be used to confirm items delivered to site, including the capture of a signature, and this information can be uploaded to both the building contractor and the supplier automatically.

Typical deployments

While the product was initially designed for civil engineering, it spans many other forms of construction activity, and can even be used outside this industry. Examples of suitable deployments include:

• Civil engineering projects
• Housebuilding
• Construction sites
• Infrastructure projects

Sales Ordering (Sentrio eOrder)

Equip your sales reps with a handheld application that enables them to record orders from customers but also provides comprehensive Customer Relationship Management integrated with your back office accounting system.

The CRM functionality is not simply about ranking the likelihood of closing a deal, but providing a detailed view of customer activity to the rep to help increase sales and manage debt levels.

Typical deployments

This application is ideally suited to any company that sends sales reps out to visit customers to record orders. Examples include:

• Food products to stores, cafes and restaurants
• Beverages including soft drinks, beers, wines & spirits
• Hardware products to retail outlets
• Pet food products

Customer Ordering (Sentrio eDirect)

Where customers regularly order from a defined set of products, it can make sense to equip them with a handheld solution that allows them to build and submit orders themselves as they undertake their normal work activity.

Customers can move about checking stock levels and create an order without needing any infrastructure. The order is then submitted wirelessly to your back office system.

Typical deployments

Any organisation where customers submit regular repeat orders can benefit from this solution. Examples include:

• Restaurants ordering food, linen, tableware
• Retail outlets
• Manufacturing facilities
• Event caterers

Van Sales (Sentrio Roadster)

Van Sales or Direct Store Delivery (DSD) is an activity whereby a vehicle is loaded with stock to fulfill expected customer requirements but also to allow flexibility for the driver to 'sell' additional product.

Customers may or may not have submitted orders in advance, and it is the driver's responsibility to maximise sales while minimising returns at each customer visit.

Typical deployments

Van sales is most commonly found in the FMCG (Fast Moving Consumer Goods) industry, but can also be found in other industries such as:

• Snackfood
• Beverages
• Workshop Tools
• Greeting Cards

Asset Management (Sentrio Roadster - Asset Management)

Turning on the asset management functionality within Sentrio Roadster enables it to be used in any industry where equipment is delivered, collected and serviced under the terms of a hire, rental or sales contract.

As equipment serial numbers can be scanned/recorded for each activity recorded, the accuracy of information held on the asset pool is greatly improved.

Typical deployments

Assets can be idenfied to the handheld device by barcode, RFID tag, or simply by the operator inputting a number attached to the asset. Examples of where the implementation of this solution is appropriate include:

• Watercooler industry
• Plant Hire
• Silo mortar
• Exhibition equipment rental

Service Jobs (Sentro eService)

Providing sevice staff with handheld devices improves communication between the office and these staff without the need for telephone calls because new job can be transmitted to them wirelessly, and completed signed jobs can be received wirelessly from them.

In fact, this solution reduces the need for them to visit a depot or office, which increases the number of jobs that they can undertake.

Typical deployments

Any operation where service engineers receive job instructions and have to record the visit outcome and time spent is suitable for this application. Examples include:

• Housing and property maintenance
• On-site training delivery

Skip Hire (Sentrio eSkip)

Using our Skip Hire Software, jobs to undertake skip work can be transmitted to drivers wirelessly while they are working out on the road. They record the number of the skip, either by scanning it, or by manually inputting the number.

When collecting waste, drivers confirm the waste type before capturing a customer signature. As soon as the signature has been captured, details of the job are transmitted to the back office.

Typical deployments

This application was specifically built for the skip hire industry and supports all types of skip activity such as:

• Delivery of a skip
• Collection of a skip and confirming the waste type
• Empty and return
• Exchange
• Reposition of a skip on site

Bespoke applications

Sentrio Technologies has developed an entire infrastructure that makes the development, deployment and rollout of handheld applications an easy and rapid process.

We use a standard approach that is guaranteed to deliver results, and our experience with multiple installations across many industries means that we can help you plan a deployment in your organisation that maximises its chances of success.

Our unique approach

Our methodology has been designed to ensure a successful rollout every time and includes the following stages:

• Gathering and analysis of requirements
• Rapid interactive prototyping of the solution
• Application configuration with inbuilt reviews
• Initial deployment
• Full rollout