Transport & Logistics
The transport and logistics industry is constantly changing and looking for new ways to service customers more effectively and efficiently.
Many customers have embraced 3PL (Third Party Logicistics) and even 4PL (Fourth Party Logistics) in order to gain competitive advantage and this presents challenges and opportunities to organisations involved in transport and logistics.
What can our handheld technology platform do for you?
The primary function of handheld technology in the logistics and transport industry is to capture Proof of Delivery (POD) electronically so as to reduce paperwork and provide a more responsive, 'real-time' service to customers. However, our solution can do much more than this. Examples of the capability of our solution include:
- Jobs can be assigned to drivers wirelessly while they are out on the road
- Customer signature is captured electronically on-screen
- Signed POD is uploaded automatically from handheld device as soon as customer signature has been captured
- Online access for you and your customers to signed copies of PODs
- PODs issued with your customer's details on them
- PODs can list items your customer is delivering to its customer, and a signature can be captured against these
- Automatic email of signed PODs to your customers and to your customers' customers as soon as they are received
- Automatic transmission of signed PODs in XML format for direct integration in your customers' back office systems
- Receive jobs electronically from customers and assign them to delivery vehicles without any rekeying
What are the benefits?
Our solutions provide new and innovative ways to service your customers better and give you an edge over your competitors. They also provide many other benefits including:
- Reduced administration overhead - no more scanning and no more rekeying of information
- Increased visibility of driver activity - progress through a run can be monitored
- Supports full 3PL - jobs can be received electronically from your customers and can be routed to handheld devices for delivery
- Enhanced customer service - customers can go online to view PODs within minutes of deliveries being completed
- Increased efficiency - drivers no longer have to collect/submit paperwork or fill out manual dockets
- Reduced number of queries - customers can now get information online that previously they would have to ring for
- Reduction in errors - signatures on PODs confirm data entry and reduce the number of errors
- Tighter integration with customers - the solution can itegrate directly into customers' back office systems enhancing their 'stickiness' to your company
How easy is it to use?
Our ePOD solution for example only takes minutes for drivers to learn, making it a viable proposition for even agency or other temporary drivers to use.
eMobile solutions for the Transport & Logistics Industry
Electronic Proof of Delivery (Sentrio ePOD)
Replace paper delivery dockets with a handheld solution that records delivery/collection details and captures customer signatures electronically on-screen.
PODs are uploaded automatically as soon as a customer signature has been captured where they may be queried online at any time.
Van Sales Solution (Sentrio Roadster)
This application enables you to load a vehicle with stock and to deliver to customers from the vehicle stock, servicing both pre-booked orders, and customers with no pre-defined order but who take product as they need it whenever a driver visits.
The system tracks stock levels on the vehicle, and enables both unpriced delivery dockets and priced invoices to be issued at the point of delivery.